Faq

Payment issues

What kind of payment do you accept?

We offer a variety of online payment methods to ensure our customers can place orders with ease. We accept Visa, MasterCard, Paypal, Western Union, MoneyGram and T/T. Security measures are taken to protect your personal information in case accessing by unauthorized people and against illegal process, accidental lost, destruction and damage. We do this to ensure that our customers are safe while they shop.

Why is my payment declined?

a.Check the information that you filled while paying.b.Check whether if there is enough money in your account.d.Using the card which we can not accept.

What can I do after my payment declined?

a.Contact your bank to process your next order, and try it again.b.Change to another card.c.Change another paying methods such as Western Union/MoneyGram.

Do I need to pay tax?

All the fees are included and you don’t need to pay any other cost.

SHIPPING

Does the product come with original box?

All products are shipped with original dust bags and signature boxes.

How long will it take for my package to be shipped?

We usually arrange shipment within 24 hours. It takes 8 to 12 working days for delivery.